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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All CARL ROTH products

The group "New Technologies" offers for review the products of the plant CARL ROTH: glass vessels, containers, flasks with a slot, funnels, dishes for microbiology, accessories for microscopy, laboratory instruments, gas samplers, pumps, tubes, hoses, dispensers, syringes, pipettes, test tubes, tablets, filters, membranes, protective equipment, furniture, measuring instruments, optical, lamps, apparatus for laboratories, cleaners, chemicals, reagents
  • Glass vessels, containers CARL ROTH
    Glass vessels, containers
    ROTILABO, DURAN, etc.
  • Flasks with a slot, funnels CARL ROTH
    Flasks with a slot, funnels
    Micro, Dean Stark, et al.
  • Laboratory accessories CARL ROTH
    Laboratory accessories
    MINI, MAXI, GIROFIX, etc.
  • Dishes for microbiology CARL ROTH
    Dishes for microbiology
    Comply, Varicon, cellGrade, etc.
  • Accessories for microscopy CARL ROTH
    Accessories for microscopy
    Superfrost, Flexistrip, etc.
  • Medical instruments CARL ROTH
    Medical instruments
    DUMONT, Dumoxel, Inox08, etc.
  • Samplers CARL ROTH
    Samplers
    QuickPicker, SiloPicker, etc.
  • Pumps, tubes, hoses CARL ROTH
    Pumps, tubes, hoses
    NDP 14/2, NEMP 50/7, etc.
  • Barrel pumps, dispensers CARL ROTH
    Barrel pumps, dispensers
    Pump-it, OTAL Disposable PE, etc.
  • Laboratory pipettes CARL ROTH
    Laboratory pipettes
    CELLSTAR, BLAUBRAND, etc.
  • Test tubes, tablets CARL ROTH
    Test tubes, tablets
    Cryo.s, True North, Riplate, etc.
  • Filters, membranes CARL ROTH
    Filters, membranes
    Mini-Tip, CAMEO, Millex, etc.
  • Means of protection CARL ROTH
    Means of protection
    EKUROKA, Kleen Eyes, etc.
  • Furniture, tools CARL ROTH
    Furniture, tools
    PU foam, Beech, XXL, etc.
  • Optical devices, lamps CARL ROTH
    Optical devices, lamps
    SMZ-161, SMZ-168, OSE-417, etc.
  • Measuring instruments CARL ROTH
    Measuring instruments
    Ratio, Eco, ROTILABO, Thermo, etc.
  • Laboratory equipment CARL ROTH
    Laboratory equipment
    model 0, model I, model II, etc.
  • Cleaners, accessories CARL ROTH
    Cleaners, accessories
    Mini, H, D, RK, DT, etc.
  • Chemical reagents CARL ROTH
    Chemical reagents
    Q-PAGE, ROTIPHORESE, etc.

NEW TECHNOLOGIES GROUP

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